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What is your shipping and return policy?
Please check our Shipping & Return Policy here.
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Where can I find Size Charts?
Size charts are located in the product image section on the Product Page.
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Where can I find the boot's dimension?
In the product image section on the Product Page.
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Is the neoprene portion waterproof?
Yes, the premium neoprene we use enables you fearless of water.
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Will my feet get sweaty in boots?
We use breathable H-mesh lining to wick sweat away.
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What size should I choose if my feet length falls between two sizes?
We recommend you choose the larger size as there will be more room for socks.
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What can I do if my boots are worn broken?
We provide a lifetime warranty and can offer free exchange if your boots are broken under normal use. Contact customer support team for the service.
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Where are HISEA products made?
HISEA products are designed and developed here in Long Beach, California, and manufactured around the world.